The Institute For the Future’s (IFTF) and Foresight Engine asked the question “What could we do if we reinvent the hospital for the 21st Century?” In a 24 hour game play they received over 4,500 answers from 600+ people worldwide. Some of the answers made me sad (Q. What should we do with hospitals that are no longer being used?” A. “Turn them into Jails”), but most were inspiring.


Lastly, one controversial card said hospitals look like they could be converted into jails, which may have been more a commentary on the traditional design of such hospitals as much as anything.

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However, the idea generated some interesting discussion, including a suggestion that they be used as drug rehabilitation centers, (perhaps as an alternative to sending non-violent offenders to overcrowded prisons).

My inspiration was a direct result of playing in person at the KP Center for Total Health. The awesome Ted Eytan brought a group of us together in person. We're all hyper-competitive DC-ites so we immediately formed a rogue team and identified ourselves as rebels with a hashtag -- by the end of the day,  #TeamDC was #1 and people in the room finished in the top 15. Good natured competition aside, we had a great time building off Christine Kraft's idea that we need a billing code for love.

Proving Hugs are Scalable. (Photo Credit: Ted Eytan)

Today's healthcare system is filled with amazing, well educated, providers.  People who go into healthcare don't start off as curmudgeons. But somewhere along the way compassion is lost in translation. If we're serious about driving down the cost curve, we have to figure out a way to revalue love in healthcare. Where should we start? Hugs. They're scalable.


Social psychology shows that if you say thanks you're happier. Recently, Georgetown asked me to write a piece on my mentor-mentee relationship during grad school. You might know that I was an Innovation Fellow at the Office of the National Coordinator in 2010. While I was there, Special Assistant Wil Yu became my "Health IT and Innovation 101" guide. I definitely owe my health IT know-how to Wil and am certain that working with him changed the trajectory of my career (for the good!!!). Here's what I submitted to GU, it's a puff piece, but I think the gratitude comes through (their slightly modified post can be found here) (more…)